Return Policy

 

At DkhoonEgypt.com, we want you to be completely satisfied with your purchase.

If you are not happy with an item, you may return it under the conditions below.

 

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1. Return Window

 

You may return eligible items within 14 days from the date you received the product.

 

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2. Return Conditions

 

To qualify for a return, the item must be:

 

• In the same condition as received

• Unworn or unused

• With all original tags attached

• In the original packaging

• Accompanied by the receipt or proof of purchase

 

 

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3. How to Request a Return

 

To begin the return process, please contact us:

📩 support@dkhoonegypt.com

We will review your request and send you instructions on how to return the item.

⚠️ Returns sent without contacting us first will not be accepted.

 

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4. Damaged or Incorrect Items

 

If you receive:

 

• a damaged product

• a defective item

• or the wrong item

 

Please contact us immediately so we can resolve the issue.

 

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5. Items Not Eligible for Return

 

We cannot accept returns for:

 

• Items purchased on sale

• Gift cards

 

 

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6. Return Shipping

 

Return shipping instructions will be provided after your return request is approved.

Depending on the reason, shipping fees may apply.

 

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7. After We Receive Your Return

 

Once we receive and inspect the item, we will:

 

• confirm whether the return is accepted

• proceed with the appropriate refund or resolution

 

 

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8. Contact Us

 

For any questions about returns:

📩 support@dkhoonegypt.com